Returns & Exchanges

At RotopaX, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. If your new look isn't a perfect fit, our streamlined process ensures a quick resolution so you can get back to styling.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

3

Drop Off Package

Hand over your package to any authorized courier drop-off location and ensure you keep a copy of your tracking receipt.

4

Receive Refund or Exchange

After our warehouse team inspects the returned garments, we will process your refund to the original payment method or ship your new exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing